John Shapiro

John Shapiro, Chief Product & Technology Officer

John Shapiro is Lightspeed's Chief Product and Technology Officer. He is responsible for leading our global Product and Technology team and driving our product strategy to bring technology and insight to the innovators who are elevating their industries. In his previous role as SVP, Retail Technology, he worked to help integrate the Supplier Network into our core retail platform across POS, eCommerce, and B2B.

Previously, John served as Head of Product and Design, Global Supplier & Merchandising at Wayfair where he was responsible for the global supplier product and design organizations, and was previously at Intuit where he was the Director of Product Management for QuickBooks, including serving as the GM for QuickBooks Payments. During his time at the company, he and his team drove QuickBooks worldwide subscribers from 400k to 2.4m paying SMBs. Prior to that, he held product roles at Adobe, where he helped transition the company's Creative Suite into a SaaS subscription model by launching Creative Cloud.

John is passionate about empowering product teams to form deep customer insights and solve user problems in ways that propel business outcomes. He has a track record of creating high-functioning product organizations. John has a Bachelor of Science in Computer Science from Stanford University and an MBA from Harvard Business School.